took my car in to get an estimate on the car to see how much it would cost to get the hood open and i got the slowest moving mechanic ever it took him of course 1.5 hours just to "figure" out how to get it open. Of course they could not just let me pay for them opening it up for me because now they have to do the work and replace the cables that broke. Apparently they did not have the supplies(got charged for "shop supplies "28.62) and had to overcharge me for 2 cables($64.46) when Amazon sells all 3 of them for $25 so of course im been charged by the hour just to wait for the parts they did not have in stock.after 2 hours they get the cables in and then tell me after waiting all day I have to leave the car overnight due to latches now. Next day comes along and I go pick up my car and turn it on a loud squeal comes from the engine and manager said it might be fan belt which never had issues with it. Whatever. We inspect what they did and notice where they went in under by tire wheel hub they did not place the bumper back into place right. We tell the manager about it and he says I would have to leave it another day for him to fix that (hahah).as manager/supervisor you should oversee all the work before you call and charge someone $458.56 Horrible waiting experience and I only stayed and watched because they said it would only take a few hours turned into a full day and half i saw how slow the mechanics move and how many breaks and they charging you by the hour. Nope will not return
Nessa are you sure this review is for the correct place? We can’t find any records, and I’m the manager and do not recall any such conversations.
- Autobahn Automotive