This shop has no people skills. The owner over charges for work and parts. This shop tried to charge me in excess of dam near 1000 dollars to put in a fuel pump. After I bought my own pump for less than half of what he was charging, he then tried to change 300 for the work and 130 for diagnosis. Let me be honest the fuel pump is located under the back seat with 6 screws and a hand turn plate. The whole procedure was done in 22.11 minutes. Look on YouTube. I took my car elsewhere where I paid less than half his price on labor and way less on the part. His charge for the part was 475.00 plus tax. For the same part and part number I paid 219. His labor cost is 137.00 per hour, in which it didn't even take an hour to do the work. I paid just over 100 dollars at Protech, which is located 1.5 miles down the street. My suggestion don't go here. Period
Sorry you are disappointed in your experience. Your first contact with us was to price a spark plug replacement, to which we suggested a diagnosis. I’m glad we could save you the money that would have been wasted on replacing spark plugs by correctly diagnosing a faulty fuel pump was the reason your AMG Mercedes would not start. All charges are always clearly stated before work is done. You were given the option to accept or decline the repairs and freely made the choice you felt best. Hope it works out for you.
- Autobahn Automotive